HKG - Vinhomes D'capitale - Sophisticated Apartment in Hanoi

Rules for using the apartment. - Check-in time: 14:00. . Check-in is automatic - Check-out time: Before 12:00 Check-out date. - Please provide full passport and visa photos to register for stay. - Stay with the correct number of people registered in advance and provide full identification documents as required by the manager - Do not litter in front of the room. There is a trash room in the hallway of each floor (near the elevator). - Protect the property of the apartment when using. - Please do not use towels to wipe grease stains, if damaged, compensation will be required. - Do not make loud noises, disturbing other customers in the surrounding apartments. Do not smoke in the room, building, elevator, non-smoking area. - Do not use prohibited substances, stimulants as prohibited by Vietnamese law. - Uncivilized and impolite behavior will be asked to leave. - Violations of Vietnamese law will be held responsible before the law. - Loss of issued membership cards will be compensated. Note: if there are more people registered to stay, please notify and update information or you will be punished. Services 1. Room cleaning service is supported like a hotel. Or upon request (please notify one day in advance and desired time). 2. Intensive cleaning service (change new towels, bed sheets, free support 2 days / time or basic cleaning every day (collect trash at the apartment. 3. If the customer does not need or wants privacy, the apartment has available detergents and cleaning tools, trash bags. The trash room is located in each hallway of the floor so it can be easily found right away with the door marked '' trash room '' (Trash Room) If there is any problem, please let me know. During the time frame from 14:00 - 18:00. Staff can come to support immediately. During the time frame from 18:00 - 22:00. We can guide you on some issues related to responding to messages. If not, please wait 30 minutes for my staff to handle it. 22:00 - morning. During this time, the staff can rest. So it may have to be fixed the next day? In cases where it cannot be repaired (air conditioner is broken). We will change the room for you the next day Thank you