The Ritz-Carlton O'ahu, Turtle Bay

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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Complimentary air mattress may be available upon request at the front desk. Contact the property for more details. Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows. A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms. The resort fee is taxable and varies based on the accommodations type. Contact property for details. Included in Resort Service Fee: - Arrival Lei Greeting - Two Refillable PATH Water Bottles, with refill stations located throughout the resort - Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls - High Speed Wi-Fi (10mbps) - Use of Beats Pill Speaker (based on availability, sign out through Housekeeping) - Daily Resort Activities (visit The Guidepost or see our Calendar of Events) - Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability) - Beach Toys & Boogie Boards at Kuilima Cove (based on availability) - Beach Umbrellas and chairs at Kuilima Cove (based on availability) -Daily Basket of Range Balls (after 12 noon) - Admission to One Fitness Class of the day (visit Nalu Spa or see our website) - Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House) - One Hour Pickleball Court usage (sign out at The Guidepost) - Use of Business Center Facilities - NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-