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Please inform The Merchant Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note, any requests made in the Special Requests box at the time of booking are subject to availability. With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure. Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancelation deadline will apply