Carlton Hotel Old City

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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please inform Carlton Hotel Old City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the fitness centre of the hotel is in another building just a 2 minutes' walk from the property. When booking 5 rooms or more, applied policies are as following: 1. The property does not accept cash as a method of payment (card only). 2. The name of the guest needs to correspond with the name on the credit card when booking. 3. Please note that for non-refundable reservations the guests will be charged with total amount and there will be no refund in case of cancellation. 4. Please note that for refundable reservations the guests will be charged with a 50% non-refundable warrant as pre-payment. 5. The guests will be charged with total amount if they book sooner than 15 days to arrival. 6. The reservations can be cancelled until 15 days but 50% of the total amount will not be returned.