Ekoos Hostel, Bilbao Eko Hostel

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In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Ekoos Hostel, Bilbao Eko Hostel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 300 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that when booking 3 or more rooms, or reservations for more than 9 guests, different policies and additional supplements may apply. Children under 18 years of age cannot stay in shared rooms. Please note that towels are only provided in private rooms, and available for rent in shared ones. When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies. It is necessary to notify the property when making the reservation. Check the availability for pets other than dogs. Pets are not allowed in shared rooms. Please be aware that cash payments are not accepted. License number BBI00059 The consumption of alcoholic beverages is prohibited in the establishment. The consumption of food or drinks is prohibited in the rooms, both in private and shared rooms. The consumption of food and drinks is limited to the dining area.

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.