Htop BCN City #htopEnjoy
ابحث عن أفضل فندق في برشلونة لمواعيدك، حسب السعر أو التفضيلات
قارن عروض Htop BCN City #htopEnjoy عبر مئات المواقع، كل ذلك في مكان واحد
ابحث عن عرض مع إلغاء مجاني أو تقييمات ممتازة
قارن بين الغرف والأسعار
جميع الضرائب والرسوم مشمولة
حقائق سريعة
تسجيل الوصول ابتداءً من | 15:00 |
|---|---|
تسجيل المغادرة قبل | 12:00 |
الإفطار | يشمل وجبة الإفطار |
الحيوانات الأليفة | لا يسمح بالحيوانات الأليفة |
الأطفال | يرحب هذا الفندق بوجود الأطفال |
وسائل الراحة
المزيد من المعلومات حول Htop BCN City #htopEnjoy
Htop BCN City #htopEnjoy
htop BCN City is located next to the impressive Hospital Sant Pau and 10 minutes’ walk from the Sagrada Familia. It offers air-conditioned rooms with a TV. The rooms at htop BCN City feature simple décor and a work desk.
التقييمات والمراجعات
تقييمات المسافرين
تاريخ التعليق: 20/12/2024
تاريخ التعليق: 16/02/2024
تاريخ التعليق: 23/01/2024
Instead of a warm welcome upon our arrival, we faced hostility. The behavior of the concierge was not just cold, but also demeaning and discriminatory, far from what you'd expect in a hospitality environment.
Our experience deteriorated further when we were unfairly accused of being noisy for merely having our TV on in the room. This baseless claim, along with a condescending comment that "Hotels are for rest," was not only insulting but also showed a disregard for us as guests.
I was particularly disturbed by the concierge's apparent sense of invulnerability, likely due to his claimed connection to the hotel's owner. This behavior points to a problematic culture of nepotism within the hotel, compromising accountability and negatively impacting the guest experience.
Experiencing such unprofessionalism in a place that should be setting the standard for customer service was both shocking and unacceptable. This incident has not only spoiled our stay but also prevents me from recommending Htop BCN City to anyone else.
I urge the hotel management to take this critique seriously. The reputation of a hotel depends largely on how it treats its guests, and in this case, Htop BCN City falls drastically short of the mark. When we tried to discuss and resolve this misunderstanding, the concierge responded with further disrespect. We were told that merely asking a question was considered disrespectful, forcing us into compliance with their unjust demands and leaving us feeling demeaned and mistreated.
Our group, comprised by my mother, aunt and myself decided to leave the hotel within one hour of checking-in. No guest should ever be subjected to the crude treatments and remarks by any staff member. We arrived around 10:30 Pm and were out before midnight.
It's alarming that a hotel, which is supposed to excel in customer service, permits such unprofessional behavior. The lack of understanding, politeness, and basic respect from the concierge has greatly marred our view of Htop BCN City. I advise future guests to be cautious of this potential treatment, and I hope the management will reevaluate their staff training and approach to customer service.
And the place smelled really bad.
تاريخ التعليق: 16/12/2023
تاريخ التعليق: 28/10/2023
الموقع
Travessera de Gràcia, 380-384، إيكسامبل، برشلونة، 08025، إسبانيا|2.38 كم من Casa Dolors Calm
10 أنشطة يمكن القيام بهافي محيط 2.94 كيلومتر
وسائل النقلفي محيط 5.95 كيلومتر
مطارفي محيط 14.73 كيلومتر
تسجيل الوصول وتسجيل المغادرة
تسجيل الوصول بدءًا من:
15:00
تسجيل المغادرة قبل:
12:00
معلومات مفيدة
يرحب هذا الفندق بوجود الأطفال
لا يسمح بالحيوانات الأليفة
يشمل وجبة الإفطار
سعر الإفطار
ر.ق. 26 (≈EUR 7) / للشخص
خيارات الإفطار
فطور أوروبي
قائمة الإفطار
بوفيه
Please note that the property will pre-authorize the credit card any time after booking for guarantee purposes. When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Cash