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In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Kindly note the hotel will be sending a secure payment link for immediate payment of Non-Refundable bookings or sending a secure payment link for payment 14 days prior to arrival for Semi-Flex bookings. Guests are kindly requested to pay special attention to children & extra bed policies and meal plan policies. Please note that the Christmas Eve Gala Dinner and the New Year's Eve Gala Dinners are included in the half-board and all-inclusive rates. Guests are kindly requested to let the property know the exact number of guests upon reservation. All children-related policies refer to children up to 12 years old. Kindly note that a dress code applies to the Palladium Restaurant. Smart-casual (Bermuda shorts are welcome, no beachwear or flip-flops). Please note that Alakati Restaurant, Splash Pool-Side Restaurant and Seashells Healthy Living are operating seasonally from May to October (subject to weather conditions). Please note that the minimum age of guests allowed in the gym is 16 years old. When booking 5 rooms or more, different policies and additional supplements may apply.