Fenix Beach Cartagena

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Please inform Fenix Beach Cartagena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note Hotel Fenix Beach Cartagena will assist you coordinating the boat to the property for a surcharge of COP 25000 per person per trip or COP 40000 for the round trip. The boat service is available from 10:30 to 16:00, please ask to schedule your most convenient time of departure and arrival.

For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.