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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. For guests using the hotel car park - vehicle license plate numbers must be registered at check in to receive a parking permit. Cars not displaying a valid permit may be towed. Please note that car parking is limited and subject to availability. Guests must show a valid photo ID and the credit card used to make the booking upon check-in. Please note there is a 3% surcharge when you pay with an American Express or Diners Club credit card, and a 1.5% surcharge when you pay with a Visa or Mastercard credit card.