Hilton Chicago

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Fast facts

Check in from
15:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets allowed with extra charge.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa

More about Hilton Chicago

Hilton Chicago

Overlooking Grant Park and Lake Michigan, this hotel is within 5 minutes’ walk of Millennium Park. It features on-site dining, an indoor pool and a 37-inch flat-screen TV with HBO in every room.

Ratings and reviews

Cleanliness
4.0
Location
4.5
Service
4.0
Rooms
4.0
Value
3.5
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers
Solo traveller

Comment: 14 Mar 2025

Great packages

Big shout out to Ozel at the Hilton Chicago who introduced me to some great Hilton packages in other cities for a big discount. I’ve already decided to come back to Chicago and stay at The Drake or the Palmer. Or maybe I’ll use the package in the Big Apple. Thanks Ozel!
Business traveller

Comment: 22 Feb 2025

Regal elegant hotel

This hotel is so elegant and fancy. It was built in 1927 and the grand ballroom is so regal. The hotel is so large and has so many different types of rooms. The service was excellent and check in and check out is so quick. It is a lot of walking and switching elevators depending on what floor you are. Was here for a conference and the food was excellent and the rooms were perfect for classes.
Solo traveller

Comment: 3 Jan 2025

Stayed in: Dec 2024

Iconic location

The location is just central to literally everything you would need to do. The building is iconic and will tell it’s history in the main entrance lobby level. The hotel bar and restaurant is very nice and so is Kitty O’Shea’s. The grab n go shop lobby level is a very good idea and stayed opened late. Keep in mind this is a very big building and lots to see. The mobile check in worked fine but they were having mobile key access issues, so was issued keys. There are a lot of elevators to go up and down but you have to pay attention to which one will take you to your floor. In the elevators you do not need a key card but they do have plenty of security monitoring who comes in/out up/down. The floors remind me of The Shining lol, with many hallways and turns. My room wasn’t available until after 6pm so that was frustrating but when I did finally get to my room bags of dirty linens was sitting outside my room until Saturday morning. My room was tiny and really didn’t look like the pictures online, but it fine. Bathroom was nice but has hair in tub and on floor by toilet. The bed does not come with a comforter which I found out the hard way cause woke up cold in room even though heat was on. Requestws more sheets and blanket which took a moment and had to call back downstairs to see what was taking so long. When the items arrived the sheets were badly stained, notified front desk, the women at desk was surprised not really concerned didn’t get an apology/nothing. At checkout I tried to pay with my gift cards but the agents never heard of someone paying with a gift card, looked confused, and didn’t know how (you can by the way), then stated her card machine wasn’t working, at this point I just wanted to check out. I don’t know if I would stay here again. If I do I hope my experience will be different and better.

Hotel response

Comment: 17 January

Dear Valued Guest,
Thank you for taking the time to write about your stay experience. We value your detailed feedback as it gives us the opportunity to improve our service and accommodations. We will address your areas of concern as noted with our management team for follow up and to take corrective actions.
We are glad to know that you appreciated our convenient location.
We look forward to the opportunity to welcome you back so we can exceed your expectations.
Sincerely,
Maggie Morales
Hotel Manager
Business traveller

Comment: 30 Dec 2024

Stayed in: Dec 2024

A city to discover absolutely

A city that I love for its atmosphere, architecture, restaurants, cultural offer and this lake that makes it a resort in summer. It was very cold in December, but it can be visited in any season and for the chilly, it is a very pleasant city in summer! And of course, you must definitely attend a Bulls game, and a Bears game if you can buy a ticket.
Couple

Comment: 15 Mar 2025

Grand Building

A beautiful hotel ideally located for exploring the city. The common/shared areas of this hotel are very grand and beautiful being immaculately maintained. there are fitness and relaxation facilities along with a restaurant, Irish pub, shop/takeaway and gift shop. Our room was to the front of the hotel which provided fantastic views. Our room felt outdated but was very comfortable. This was not a cheap place to stay, eat or drink. Room not worthy of a 4 star hotel but hotel in general is.

Excellent location

4.5

720 South Michigan Avenue, Loop, Chicago, 60605, United States|1.10 km from Chicago NAS

10 things to dowithin 1.73 km

2.31 km
1.13 km
0.41 km

Transportationwithin 2.70 km

0.32 km
0.53 km
0.61 km

Airportwithin 14.38 km

1.10 km
14.38 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

17 years old and under

Children can use extra beds for an additional charge of USD 40.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note reservations made through this website will not earn guests Hilton points.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

Hilton Chicago: FAQs

Yes, Hilton Chicago does have a restaurant.
At Hilton Chicago you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Hilton Chicago.
Hilton Chicago is 0.7 km away from Chicago city centre.
Hilton Chicago is in Chicago, United States and is 0.7 km away from Chicago city centre.