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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Swimming pool #1: Closed from Sat, Nov 01, 2025 until Fri, Mar 27, 2026 The hotel is accessible by wheelchair, except the swimming pool and the garden, as they are only accessible via several steps.Pets are not permitted in the restaurant, in the garden or around the swimming pool.Baby beds are available on request. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.