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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Bicester Hotel, Golf & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Guests under the age of 18 can only check in with a parent or official guardian. Travel Information: Driving towards Chesterton along Green Lane, the hotel driveway is the next left after the buildings marked WIG. When booking for 6 people or more, different policies and additional supplements will apply. Spa treatments must be pre-booked in advance prior to arrival to avoid disappointment. The property cannot guarantee availability without booking in advance. There are specific pool times for children's swimming. Gray's Restaurant is open from 19:00 until 21:30. It is essential that all guests pre-book their table at the restaurant prior to arrival as spaces are limited. The property offers 24-hour room service but there is a limited menu and only cold platters are available between 22:00 – 07:00. The restaurant is closed on New Year's Eve for an event. Tickets are available in advance. Please contact the property for more information.