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Please inform Cerise Carcassonne Sud of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that for reservations of 5 rooms or more, a 30% nonrefundable deposit will be taken. Reception is open Monday to Saturday from 7am to 12pm and from 3pm to 8pm, and on Sundays from 7am to 12pm and from 3pm to 7pm. If you need to arrive outside reception opening hours, please contact the establishment in advance. Contact details can be found on the booking confirmation. Please note that the swimming pool is available from 9:00 to 20:00 during the year. Another Carcassonne establishment has a similar name. Please check the address on your booking confirmation (1 rue Darius Milhaud, 11000 Carcassonne). You can request the use of a high chair in the breakfast room. Please note that breakfast must be ordered 1 day in advance. No daily cleaning service is provided in the apartments during your stay. Upon check-in, you will be required to present photo identification and the credit card used to make the reservation. As part of the coronavirus (COVID-19) pandemic, this establishment is currently applying additional sanitary measures. Due to the coronavirus pandemic (COVID-19), this establishment is taking measures to ensure the safety of its customers and staff. Certain services and facilities may therefore be reduced or unavailable. Please inform Cerise Carcassonne Sud in advance of your expected arrival time. You can enter this information in the "Special requests" section when booking, or contact the establishment directly. Contact details will appear on your booking confirmation. Bachelor parties and similar events are not permitted in this establishment."