Reef Resort Villas Port Douglas

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Fast facts

Check in from
15:00
Check out by
11:00
Breakfast
Breakfast not available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Reef Resort Villas Port Douglas

Reef Resort Villas Port Douglas

Set amongst 15 acres of tropical gardens, Reef Resort Port Douglas offers self-contained villas with a balcony or a patio. Facilities include a fitness centre and 2 swimming pools. Free parking is provided.

Ratings and reviews

Cleanliness
3.5
Location
3.5
Service
3.5
Rooms
3.5
Value
4.0
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers

Comment: 7 Jul 2024

Stayed in: Jul 2024

We had an awesome stay here. The girls lace was spotless. The surroundings were clean and quiet. We had some maintenance issue with one of the light switch, which when mentioned to the receptionist, was tended to very promptly.
My only qualm is that the restaurant on the premises had absolutely no vegetarian options on the menu except for chips. Not even a Margherita pizza, in their pizza menu.
Couple

Comment: 31 Jul 2024

Stayed in: Jun 2024

Unit 44 so disappointing

This review is for Unit 44 only
To start with, the beds and linen are wonderful and kitchen very good. Also washing machine and dryer are excellent.
Now the rest:
The photos shown on Booking.com are nothing like the reality, in fact I wonder if it is the same unit!
Entrance/living area
Outside generally unkempt and dirty
Large TV fills entrance, difficult to avoid
Curtains have holes and are filthy.
Kitchen blinds are thick with grease
Screws sticking out of walls
Blind by front door broken
Skirting boards thick with dust
Carpet thin and creased
Walls are dirty and have screws sticking out of them
Broom cupboard in laundry area is smelly
Upstairs bathroom:
Water goes all over floor - dangerous
No soap holder
To turn taps on one gets soaked before water warms up
Lighting is bad
Paint splatter all over window
Downstairs bathroom:
OK, there is a soap holder in here
Bedroom 1
Lighting is good
Dust under bed
Curtains have holes
Screws sticking out of grubby walls
Rubbish in top drawer of bedside unit
Bedroom Two
Lighting good
Screen missing from door/window
Dust under bed
One drawer missing from bedside unit - rubbish in top drawer)
Grubby walls
Bed Three
Dust under beds
Overall, this unit is very tired, could do with a proper makeover, looks like it has not been loved since it was built. Certainly not worth what we paid for it and am very disappointed.
Family traveller

Comment: 13 Jan 2025

Stayed in: Jan 2025

Beautiful villa but facility hours need to change.

Our villa is lovely. All we need and very clean and fresh. An oven would be amazing instead of a complicated air fryer/microwave thing with no instructions but it’s fine. Comfortable beds and sofa. Modern furnishings. More than we expected. The pool is fabulous and plenty of pool lounges. The disappointing part is the hours the restaurant and bar run. It’s actually ridiculous and no BYO allowed at the pool so when shut you go dry. They have QR codes everywhere to order but they don’t work. Always says closed even when the kitchen is open. The staff are wonderful but management need to extend opening hours. Even closed on a Friday night for dinner and drinks!! Some days the bar shuts at 3pm. Our kids were really disappointed the Xbox room was “unavailable” after receiving a welcome note with information on it. Not hard to reprint one and exclude things that aren’t available to avoid disappointment.

Comment: 21 Jul 2024

Stayed in: Jul 2024

The room was spacious, and had everything we needed. Pool area a little dated and could do with some maintenance. Overall very happy witth the Villa stay.

Comment: 21 Jul 2024

Stayed in: Jul 2024

The front office is hardly open and has very basic amenities and food options. The apartments are quite dated and could do with a touch up. Overall quite clean though. The pool is lots of fun for kids. They request that you empty your bins and do your dishes prior to leaving.

Location

3.5

121 Port Douglas Road, Port Douglas, 4877, Australia|2.94 km from Port Douglas

10 things to dowithin 1.89 km

1.51 km
1.50 km
0.32 km

Transportationwithin 3.11 km

3.11 km

Airportwithin 2.94 km

2.94 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

Cribs cannot be added. Children 2 years old and over can use extra beds for an additional charge of AUD 60.0.

Pets

Pets are not allowed.

Breakfast

Breakfast not available.

Important information from the hotel

Please inform Reef Resort Villas Port Douglas in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Rachel's Restaurant is closed from Sun 19 Jan 2025 until Sun 30 Mar 2025 Please note that reception hours are as follows: 7 days 08:30 until 18:00.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Cash

Transfer

Transfer from/to airport available. Cost: 112.00 AUD one way.

Reef Resort Villas Port Douglas: FAQs

Yes, Reef Resort Villas Port Douglas does have a restaurant.
At Reef Resort Villas Port Douglas you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Reef Resort Villas Port Douglas.
Reef Resort Villas Port Douglas is 3.2 km away from Port Douglas city centre.
Reef Resort Villas Port Douglas is in Port Douglas, Australia and is 3.2 km away from Port Douglas city centre.